Tea from Sri Lanka

I spent a few days in Sri Lanka just recently and one of my colleagues suggested I buy some tea. I’m not a very good shopper when it comes to touristy things but I guess, when you are in the place known for amazing tea, why not get some, right? So I took a look…

Delightful Customer Service: Jayco Edition

Having worked in customer support for over 5 years, I’m always noticing good or bad experiences with support staff out in the world. Spoiler alert: We had an amazing experience at the Jayco Motorhome Factory yesterday. Here’s the story. Some time ago we noticed a bump under the linoleum in the kitchen area of our…

On the Road Again

Working hard. Trying to enjoy the outdoors before it gets too hot. Also, having to put on bug spray in the morning is stupid. What the heck, Texas!?!    

WCBA 2017: Remote Work

Last week I gave a talk at WordCamp Buenos Aires on Trabajando a Distancia: Retos y Oportunidades. In English, that’s Remote Work: Challenges and Opportunities. I’ve been wanting to speak about remote work for a while since it’s what I do and have done for years. They approved my talk with a few adjustments and I…

Traveling: National Park Edition

This year has meant a lot of travel for my family. Without really meaning to, we made a theme out of visiting every National Park we found near our travel path.   At each visiters center we bought a sticker for me to put on my laptop. After the top got covered up I moved…

Moving Office 

My office for the day is on wheels somewhere in Eastern Washington. Mobile hotspot is holding out for the most part. ​​Good times.  #officefortheday #a8cday #remoteworking A post shared by Karen Arnold (@iamkarenalma) on Sep 26, 2016 at 1:26pm PDT

Train Wreck

On our free day in Whistler during the Automattic Grand Meetup, we took a hike out a old train wreck. In 1920ish sometime, a train was hurtling down the track going twice as fast as it should have been and the cars flew off the track when the train went around the bend. Apparently no…