I’m in Nicaragua for the third time in my life. The first was when I was born and the second was last year for WordCamp Managua 2013. This time I’m at WordCamp again. We’re in a lovely beach town called Las Peñitas, just outside of León, about an hour from Managua.
I just gave a presentation about the importance of support for developers and if you are interested (and can read Spanish) here are my slides 🙂
I’ll be doing this talk (modified) again in a few weeks with some colleagues of mine. So stay tuned for the English version soon.
Karen Alma 
Did you do the Spanish yourself? How do you choose between “soporte” and “apoyo?”
I worked on it with coworkers. For consistency, I used soporte, since that word is used on the WP Spanish support site. I did also use the word apoyo in my slides and outloud, just cover my bases.