Asia Pacific Outreach: Looking for Happiness Engineers

Since I started working with the hiring team at Automattic we’ve had a consistent focus on hiring Happiness Engineers all over the world. At times, we’ve even focused our recruiting efforts in specific areas like Spain, Argentina, and Brazil. Over the last few years, we’ve noticed that without intentional efforts, we just don’t get as many…

All the Hats: Working from Home Chaos

When I talk to people about Automattic, remote work is often a topic of conversation. And along with that usually comes some version of my personal story: my kids are homeschooled, I work from home 100% of my time, we spend an insane number of months traveling in a motorhome, etc, etc. How *do*  you…

Delightful Customer Service: Jayco Edition

Having worked in customer support for over 5 years, I’m always noticing good or bad experiences with support staff out in the world. Spoiler alert: We had an amazing experience at the Jayco Motorhome Factory yesterday. Here’s the story. Some time ago we noticed a bump under the linoleum in the kitchen area of our…

On the Road Again

Working hard. Trying to enjoy the outdoors before it gets too hot. Also, having to put on bug spray in the morning is stupid. What the heck, Texas!?!    

WCBA 2017: Remote Work

Last week I gave a talk at WordCamp Buenos Aires on Trabajando a Distancia: Retos y Oportunidades. In English, that’s Remote Work: Challenges and Opportunities. I’ve been wanting to speak about remote work for a while since it’s what I do and have done for years. They approved my talk with a few adjustments and I…

WAHM Reality 

A friend of mine, Amylee Udell, recently interviewed me for a series about work from home moms (WAHMs) on her site. You can read the interview over at Productive Mama. It was an honor to be asked to share my thoughts as Amylee is someone who I admire a great deal. Enjoy the article!

A Tale of Wonderful Support

It just makes my day when a company takes responsibility for  errors, even when, actually *especially when*, the error isn’t their responsibility. Mid February, I was with my husband and kids at the Albuquerque Sunport, waiting to get on a flight to Costa Rica, connecting through Atlanta. We had to wake up super early to…